Privacy Policy

Last updated: 29 May 2026

ProcessPilot is a service brand powered and operated by Smart Tradehub Solutions Pte Ltd. This privacy policy explains how we handle information submitted through this website, WhatsApp, email, forms or other direct communication channels.

Information we collect

We may collect your name, company name, contact details, website, industry, team size, workflow description and information you voluntarily provide when requesting a workflow scan or enquiry.

How we use information

We use submitted information to respond to enquiries, assess workflow automation suitability, prepare proposals, provide services, improve our website and manage client relationships.

Do not send sensitive data

Please do not submit sensitive personal data, passwords, confidential client documents or regulated information through the public website form. Any sensitive workflow assessment should be handled through a separate agreed process.

Sharing and processors

We may use third-party tools such as WhatsApp, email, analytics, scheduling tools, cloud storage, automation platforms or CRM systems to manage enquiries and service delivery. These tools may process information according to their own terms and policies.

Retention

We retain enquiry and client information only for as long as necessary for business, service, legal, accounting or operational purposes.

Your choices

You may contact us to request access, correction or deletion of your information, subject to applicable legal and business requirements.

Contact

Email: [email protected]
WhatsApp: +65 9168 0121

This template is a practical starting point and should be reviewed by a Singapore legal/privacy professional before heavy ad spend or enterprise client use.